CEU Session

The CEU session will take place on Friday, February 17th from 1 - 5 pm, and the topic will be "Crucial Conversations: Core Management Skills to Help Get the Results You Want". The session registration fee will be $50. SWE members will earn 0.3 Continuing Education Units for attending this workshop. As an IACET Authorized Provider, SWE is dedicated to quality in continuing education and training.

Session Details

Problem-plagued organizations often share the same root cause: perplexed employees who aren’t quite sure how to bring up touchy, controversial, and complex issues and resolve them. And when three key forces show up-strong emotions, differing opinions, or high stakes-key business results suffer.

Whether your organization is facing quality problems, potential contentious or difficult situations, or challenges to team cohesiveness, the Crucial Conversations training is the answer. The course teaches participants to share their ideas and concerns-early and often- and avoid, identify and fix problems before they get out of hand. Discover that the twin enemies to sharing information or try to force their ideas on others).

Learn to share information safely, get ideas and feelings out in the open, and maintain high levels of respect- all without causing resistance or resentment. Discover a model that truly helps individuals, teams, and organizations get unstuck and achieve breakthrough results.

Step up to and better handle your crucial conversations today with the Crucial Conversations training.

What You’ll Learn

At the end of this training you will be able to:

• 1. Identify the conversations that are keeping you from your desired results
• 2. Identify and improve your own communication weaknesses.
• 3. Speak persuasively not abrasively, no matter the topic.
• 4. Gain control of your own emotional responses.
• 5. Speak frankly without risking everything.

Speaker Biography

Check out Ashley Dittmar's biography here.